Looking for a fully private
relaxation salon in Azabu-Juban
& Roppongi?
SALON by HOGUGU

SALON by HOGUGU is a service where you can receive relaxation treatments from registered therapists at the salon. HOGUGU Share Salon (株式会社HOGUGUシェアサロン) is the contracting party for reservations and payments, while the therapist provides the treatment.

Reservations are generally required. Walk-ins are accepted only when a therapist is available.

Please visit @salonbyhogugu on Instagram and send us a direct message with your preferred date, time and treatment. We will check availability and reply.

Sending a message is a booking request, not a confirmed appointment. Your booking is confirmed after the salon approves it.

As a general rule, the full fee remains payable if incorrect information prevents us from providing your treatment, or if late arrival means your treatment time is shortened.

You can pay through our booking system or at the salon using the credit cards, electronic money and other cashless methods we support.

Online bookings: Visa, Mastercard, JCB, American Express and Diners Club.
At the salon: the cards above and other supported cashless payment methods.

Payment is processed after your treatment. For debit cards, a temporary charge may be made when you submit a booking request. If the booking is cancelled, the amount will be refunded later.

If you booked through LINE, open My Page from the LINE account you used, then access booking history from the menu to issue a receipt. If you arranged your appointment through Instagram, please ask us how to obtain your receipt.

Cancellation is free up to 24 hours before the appointment. The fee is 30% from 24 to 3 hours before the appointment, and 100% within 3 hours, for cancellation without notice, or for a no-show. No cancellation fee applies if the salon cancels your appointment.

To change a booking, please cancel it and make a new booking. A cancellation fee may apply depending on when you cancel.

Up to 24 hours before the appointment: free.
24 to 3 hours before: 30%.
Within 3 hours, cancellation without notice, or a no-show: 100%.

If we determine that frequent cancellations are causing significant inconvenience to other users, we may suspend your eligibility to use the facility. Not attending on the booked date is treated as a same-day cancellation.

No. Our services are intended for relaxation, not medical care or treatment-oriented procedures. We do not guarantee improvement in symptoms.

Please disclose your pregnancy and relevant health information accurately before booking. The company and therapist do not accept responsibility for damage resulting from incomplete or inaccurate disclosure.

As a general rule, we do not accept appointments during pregnancy. An exception may be considered only during the stable stage of pregnancy, with the required consent documents submitted in advance and approval from the company.

We may refuse service in cases involving intoxication or alcohol consumption; infectious disease, skin disease or a serious medical condition such as heart disease, high blood pressure or epilepsy; pregnancy except where the stated conditions and approval requirements are met; injury, fracture or inflammation; a recent operation; harassment; or involvement with antisocial organisations. The applicable fee may still be charged.

Please send a DM to @salonbyhogugu on Instagram with your preferred therapist. We will confirm availability and the appropriate booking steps.

HOGUGU home or hotel visits are a separate service: requests for a particular therapist can be made through the HOGUGU app.

Please ask your therapist or a staff member. We will check other bookings and confirm whether an extension is available.

Prohibited conduct includes requests for sexual services or treatment of inappropriate areas; unauthorised photography, recording or streaming; open flames, smoking, eating or drinking; entering without permission; bringing pets; defamation or disruptive behaviour; solicitation; and private transactions outside the company.

No. Direct transactions that bypass the company and the exchange of contact details are prohibited. Please use the authorised company channels.

We do not have a dedicated car park or bicycle parking area. Please use nearby paid parking facilities.

The therapist is responsible for the treatment itself. The company handles reservations, payment processing and related administration. If assistance with a reservation or payment is needed, the company will handle the relevant procedure.